As part of an occasional series featuring the work of kin:pathic team members, we would like to introduce you to Michelle Lozier, our Admissions Coordinator. Michelle's contributions to kin:pathic are critical to its central mission of ensuring that we deliver ABA services for families compassionately.
So I also served on the administration side of the company in the scheduling department, human resources, and within the admissions team.
What drew you to your current position working directly with new clients? I have always felt passionate about helping others. As an employee of kin:pathic, I've been able to see the impact and importance that our company has on the individuals and families that we providing services for. As kin:pathic started to grow, it was motivating for me to assist and support families through the intake process, help understand kin:pathic’s mission, and how we can help them. Please walk us through the process of helping families join the kin:pathic community. The admissions process can sometimes seem overwhelming for families. My goal is for all families to feel as though they are supported through the whole process starting with our initial phone call or email. Families are given opportunities to complete intake paperwork one on one with the admissions coordinator, meet some of our clinical staff during a tour, and encouraged to ask questions throughout the process. Families are often in contact with the admissions coordinator to keep communication open and update them on their child’s intake status. Could you recount one or two experiences, in particular, that stand out for you from your work with families? Helping families by working directly with their children as a therapist was an amazing experience for me to see how ABA is very individualized and transformative. I bring all those experiences and empathy into my work as an Admissions Coordinator as every family’s needs and dynamic are all very different. Outside of kin:pathic, what are some of the things that you enjoy doing? Outside of kin:pathic, I keep myself busy spending time with my family and dogs! We enjoy spending time outdoors together exploring nature, hiking, and kayaking. I also enjoy spending time with friends, refinishing furniture, and doing yoga. Comments are closed.
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