Privacy Policy

Who we are

At kin:pathic, we’re committed to supporting our clients, families, and communities with care, compassion, and integrity — and that extends to how we handle your information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with us online. Our website is designed to provide information about our services, connect with families and professionals, and allow interested individuals to reach out to us directly.

Website: https://kinpathic.com/
Email: hello@kinpathic.com
Address: 78 Northeastern Blvd, #3 Nashua, NH 03062

What Information We Collect

When you interact with our website, we may collect the following information:

• Information you provide through contact forms (e.g., name, email, phone number, reason for inquiry)
• Technical data such as IP address, browser type, device information, and site usage patterns
• Behavioral data through analytics tools and pixels
• Information submitted in comments or media uploads

Note: We do not collect or store sensitive personal health information through this website. Any health-related communications are handled through secure, HIPAA-compliant channels.

Comments and Media

If our website allows public comments:

• We collect the data shown in the comment form, along with your IP address and browser user agent to help with spam detection.
• An anonymized string (hash) created from your email may be shared with Gravatar to check for an associated profile photo.

If you upload images, please avoid including location data (EXIF GPS), as this information could be accessible to others.

Cookies

Cookies are small files stored on your device to enhance your experience. We use them to:

• Remember your preferences or login details (where applicable)
• Track page performance and user behavior
• Improve our site and outreach efforts

You can control or disable cookies through your browser settings, but doing so may affect some site functionality.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited that site directly. These third-party sites may collect data, use cookies, or monitor your interactions.

Analytics and Tracking Technologies

We use third-party tools like Google Analytics and the Meta Pixel to understand how users interact with our website and to improve our outreach and services. These tools may collect:

• Your IP address
• Device and browser type
• Pages visited and time spent
• Click patterns and form activity

We do not use analytics data to target ads to individuals receiving services or to track personal health information.

Who We Share Your Data With

We do not sell your personal data. We may share limited information with trusted service providers (such as spam filters, analytics platforms, or form processors) as needed to operate our website securely and effectively.

If you request a password reset (on a login-enabled area), your IP address may be included in the reset email for security verification.

How Long We Retain Your Data

If you leave a comment, it and its metadata may be retained indefinitely to facilitate ongoing conversations and reduce moderation.

If user accounts are used on the site (e.g., for staff or parents), personal information provided during registration may be stored as part of your profile. Users can access, update, or delete most of their information at any time.

Your Rights Over Your Data

Where required by law, or where necessary to protect our legal rights and legitimate interests or the legal rights and interests of others, we use information about you in connection with legal claims, compliance and regulatory functions. If you ask us to delete your data or to be removed from our marketing lists then we are required to fulfill your request. We will keep basic data to identify you and prevent further unwanted processing. As used above, “legitimate interests” means our interests in conducting our business and managing and delivering the best Services to you.

Where Your Data Is Sent

Visitor input, including contact form submissions and comments, may be processed through automated spam detection or analytics services.

Protecting Health Information

kin:pathic does not request or collect personal health information through this website. If you are seeking services for yourself or a loved one, please use only secure, designated intake systems or direct phone/email contact as guided by our team. All client information is handled in accordance with HIPAA and professional ethical standards.

Use of Testimonials and Media

From time to time, we may share testimonials, success stories, or photographs to highlight the impact of our services and celebrate client progress. Because kin:pathic works with children and families in clinical and educational settings, we take this responsibility seriously.

• All testimonials, images, or videos featuring clients (especially minors) are used only with prior, written, informed consent from a parent or legal guardian.
• We do not use identifying information such as full names, diagnostic details, or sensitive background without explicit permission.
• Consent to share media is entirely optional and will never impact access to care or services.

If you have questions about how your or your child’s likeness or story may be used, we’re happy to provide additional information.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or to comply with legal obligations. The most current version will always be available on this page.